Thrasher Service
Photo of a wet basement in Des Moines before calling Thrasher Service for a sump pump installation.

Sump Pump Installation & Repair in Des Moines

Thrasher Service provides sump pump repair, replacement, new installation, maintenance and battery backup options across the Des Moines metro. Our licensed local plumbers diagnose pump, float, basin, check-valve, power and discharge problems and help protect basements from groundwater and storm-related flooding.

What sump pump services does Thrasher Service provide?

A Thrasher Service van, which provides our local plumbers and HVAC techs with the tools and supplies needed to service Des Moines area residential and commercial clients.

A sump pump protects your basement by collecting water in a sump basin and moving it away from the foundation. When the pump, float switch, check valve, discharge line, or power source has a problem, water can rise quickly during heavy rain or snowmelt.

Thrasher Service provides complete sump pump service for Des Moines-area homes, including:

  • New sump pump installation
    Sump pump repair and troubleshooting
  • Sump pump replacement
  • Battery backup sump pump installation
  • Float switch and check valve service
  • Discharge line evaluation
  • Seasonal testing and maintenance

Whether you are dealing with a pump that has already failed or want to prepare before storm season, our plumbers can inspect the system and explain the best next step.

How do you know your sump pump needs repair?

Sump pump problems often show warning signs before a basement floods. Call for service if the pump does not start when water rises, runs constantly, cycles repeatedly, makes unusual noises, or leaves water standing in the basin.

Other warning signs include:

  • A stuck or damaged float switch
  • Humming without moving water
  • Grinding or rattling from the pump
  • Water returning to the pit after the pump shuts off
  • A discharge line that is blocked, disconnected, or leaking
  • Rust, corrosion, or visible damage
  • Repeated dampness or seepage after storms
  • A backup pump that does not activate during testing

If water is already rising or entering the basement, call Thrasher Service for 24/7 emergency plumbing service.

When should a sump pump be replaced instead of repaired?

Repair may make sense when the pump is relatively new and the problem is limited to a serviceable component, connection, or switch.

Replacement may be the better choice when the motor has failed, the pump is badly corroded, the system is undersized for the amount of water entering the pit, or breakdowns are becoming frequent.

We also recommend discussing replacement if you do not know the age of the pump and your basement depends heavily on it during storms. Thrasher Service will inspect the existing setup and explain repair, replacement and backup options before work begins.

Why choose Thrasher Service for sump pump service in Des Moines?

Thrasher Service is a locally owned and operated heating, cooling and plumbing company that has served the Des Moines area since 1978.

Homeowners call us for sump pump service because we offer:

  • Licensed local plumbers
    Repair, replacement, installation and backup options
  • Upfront pricing and clear recommendations
  • 24/7 emergency plumbing service
  • Experience with Des Moines-area basements and seasonal weather
  • Plumbing support when another drain, sewer, leak, or water issue is involved

Our goal is to leave you with a sump pump system you understand and can depend on when the next heavy rain arrives.

Where does Thrasher Service provide sump pump repair and replacement services?

An aerial shot of Thrasher Service, a locally owned HVAC and plumbing company service Des Moines homeowners and businesses since 1978.

We provide sump pump repair and installation throughout the Des Moines metro, including communities such as:

  • Des Moines
  • West Des Moines
  • Ankeny
  • Waukee
  • Urbandale
  • Johnston
  • Clive
  • Altoona
  • Pleasant Hill
  • Grimes
  • Bondurant
  • Norwalk
  • And nearby communities in Polk, Dallas, and Warren counties.

If you are close to the metro but do not see your city listed, contact Thrasher Service to confirm availability.

Sump Pump FAQs

Do I need a battery backup sump pump in Iowa?

It’s strongly recommended if you’ve experienced storms and outages. Backups help reduce flood risk when the primary pump can’t run.

How do I know if my sump pump is failing?

Warning signs include constant running, unusual noises, failure to activate, and water not draining from the pit.

What size sump pump do I need?

 Sizing depends on the amount of water, drainage layout, and basin setup. We’ll recommend the right pump after assessing your home.

Is there any financial help available for sump pump-related work in Des Moines?

Some homeowners in the City of Des Moines may qualify for the Private Property Protection Program, which can reimburse eligible work up to a set amount. We suggest contacting the city to get more information about requirements. 

Need sump pump repair or installation in Des Moines?

Do not wait for water to rise before checking a questionable sump pump. Call Thrasher Service or request service online for sump pump repair, replacement, installation, maintenance, or battery backup options anywhere in the Des Moines metro.

star star star star star

"Had an emergency situation which they responded to quickly (earlier than they'd estimated originally) and were extremely helpful from the get-go. They'll be my first point of contact for plumbing issues from here on out. Reasonably priced and worked clean. Recommend!"

SUE HOSS